Purpose: To take further action on a transaction which has been successfully processed. You are able to convert an Authorisation to a Sale or a Sale to a Refund.
Procedure: Click on Link, scroll across to Transactions. Scroll down to Subsequent and click
Click on the Application ID – normally the Live Application ID
Select the Date on which the original transaction took place from the drop down menu or select a period if you are not sure of the exact date and click on Search. This will bring up a summary list of all the transactions which match your search selection.
Scroll through the summary list until you find the transaction you want to take the action on. To make sure that it is the correct transaction, click on the Details button on the right to bring up the full details of the transaction.
If satisfied, go back to the previous page and click on the transaction on which you want to take further action. This will bring up a page with the Order Details/Transaction Details and Further Transaction section at the bottom.
If satisfied go back to the Link, Transactions Subsequent Transactions. Make the necessary changes and click on Submit