Purpose: This function allows you to pass a credit to any card without having a previous debit transaction. There is a limit to the amount that you can process a credit transaction for. Please speak to your Acquirer to obtain this limit
On the main menu bar, mouse over Lite, Transactions, and click on Credit
Select the relevant Application ID. A Capture Transaction screen will be displayed.
Complete the details on the capture page and click on Order Basket.
Note: Fields marked with an X are mandatory and must be completed.
This will bring up the following page which gives you the opportunity to capture additional details regarding the payment before you process the credit to the cardholder.
Complete the Line Item Details section at the bottom and click on Insert. If you are satisfied with the details, click on Confirm. The following confirmation page will be displayed:
Check the full details again and if satisfied, click on Do Transaction. You will get an on screen message of the result.