Using iVeri Client's ClientConfig utility (option 1: Network Ping iVeri Gateway), or via a command line ping, you may get Request timed out error messages.
Example:
Choice [1]: 1
Network Ping iVeri Gateway
Gateway to network ping [xxxx]:
xxxx Gateway address: gateway.xxx.xxx
Pinging gateway.xxx.xxx [xxx.xxx.xxx.xxx] with 32 bytes of data:
Request timed out.
Request timed out.
This is because ICMP packets have been disabled on some iVeri Gateways, and therefore network pings will always timeout.
iVeri Client 2.3.1 and later does not employ network pings.
Check network connectivity by one of the following approaches:
- Navigate to the gateway url via a browser
- Telnet to the gateway
- Use option 5 “Validate certificate”
- Use option 6 “ApplicationID Ping iVeri Gateway”