Ascertain if your computer can communicate directly with the iVeri Gateway, by using telnet.
Confirm the URL of your iVeri Gateway (eg portal.nedsecure.co.za)
Open a command prompt and type:
telnet portal.nedsecure.co.za 443
If you get an error message, it means that there is a problem with the Internet connection. Please check your internet connection or contact your Network Administrator.
Also check your Proxy Server configuration if you are unable to connect
Windows example:
c:\>telnet portal.nedsecure.co.za 443
Connecting To portal.nedsecure.co.za...
Could not open a connection to host on port 443 : Connect failed
Linux example:
#telnet portal.nedsecure.co.za 443
Trying xxx.xxx.xxx.xxx...
telnet: Unable to connect to remote host: Connection refused
If you are using windows and get a blank screen, it means that you have successfully connected to the iVeri Gateway.
Linux will inform you if the connection is successful.