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Login and Password

  • Updated

Login

Purpose

To log in to the secure iVeri BackOffice Website

 

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Action

  • User Group - enter your Billing Details ID
  • User Name - type in Administrator
  • Password - this is the Administrator password sent to you with the Billing Details ID by Copy and paste it from the email

 

Reset Password

NOTE: The above details are for Administrator access. Once in BackOffice, the Administrator is able to allocate Usernames and Passwords to additional users by making use of the User Manager function.

Please follow the steps below to reset your password.

  • Go to the appropriate Backoffice URL
  • Click on Forgot your password?  This is a link found under the "Login" button
  • Enter your User Group & Username
  • Click on Submit

If everything is entered correctly, you will receive an email with link for you to reset your password.

  • Open your email
  • Click on the link (this will then redirect you to a password reset page)
  • Enter your new password twice
  • Click on Submit
  • Now go to Backoffice URL and login with the new password

Note:  Should you have tried more than 3 times to login with your old password (prior to resetting your password) then your user name might be suspended and you will be required to wait for 30 minutes before the system can allow you to login again with the new password